I had got a call from Pure Life which is service provider of KENT after the service period expires. I paid Rs. 2800 for 4 services promised by them in a year for which they said I do not have to call them but they will come to my house every 3 months. But after the payment they gave only 1 service, so a total of 2 services and they did not come for the rest. I called up
On their 3rd visit I was not home and my mom was there. So when I opened the filter after few months when it was not working I found that UF filter was not attached to the tubes. So the service guy disconnected it from the rest of the line to save cost of replacing UF filter with a new one.
My family was drinking this contaminated water for so many month and KENT – Pure Life is responsible for it.
I called up mulitple times to get remaining two services but got only 1 of them. Now they are saying as the contract period is expired they will not give service, even though 1 service is still remaining. Pure Life is fraud and a cheat and do not subscribe to their services. It is better to get the water purifer repaired with local guy. Filter cylinders in the purifers can be found for 200 rs on eBay. So do not waste your money.
KENT is also a pathetic company to buy water purifier from. They themselves do not give any service after the warranty period and have such cheat companies to handle their customers. DO NOT BUY KENT WATER PURIFIERS EVER.
Details of company:
PURE LIFE ( Complete Solution of Water Purifier )- Water Treatment Products, Domestic, Industrial & Commercial and Service For all Purifier
H. O. B-68, Shanti Shopping Center, Opp. Railway Stn., Mira Road (E), Dist. Thane 401 107
Contact : 9820580456/ 8976762684/ 9619543196
Branch Office : KANDIVALI – DADAR / Email : firstname.lastname@example.org
call Helpline : 9820580456 / 8976762684 / 9 19543196